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FAQ's
When should I
call A-Rocket Moving and Storage?
If you need to move today, we can probably do that. If you require a written
estimate, you should call about 7 days to 2 weeks before your move. We generally
just ask you to give us as much notice as you can.
How long does A-Rocket Moving and Storage need for an in-home
estimate?
Usually no more than an hour.
What are my responsibilities?
In brief ...
Be present during the packing of your belongings.
Take personal responsibility for jewelry and other high value items.
Check and sign the inventory of your belongings.
Ensure that no prohibited items are packed.
So what can or can't I take with me?
Generally speaking, dispose of all flammable items, liquids, foods and other
items that should not be shipped. Anything that can deteriorate should not be
shipped. If you have a question about something, just call and ask.
Anything that is definitely a no-go area?
Well, mainly those things you might expect - drugs, alcohol, weapons,
ammunition. Shipping certain high value items or collections may require you to
purchase extra coverage.
What about my car?
Most of the time we can take your car (s), truck or SUV with the rest of your
belongings in the trailer or container. If this is not possible, we can arrange
for an alternate method. We do not transport cars as part of a regular local
move, however.
Suppose I pack myself?
Why not? But be aware of the potential problems. For instance, valuation
coverage will not pay out on goods packed by their owner, unless the exterior of
the box is damaged.
How long will A-Rocket Moving and Storage take to pack my
goods?
Every home is different but we can normally pack a home in 1-2 days.
Can I leave my clothes in their drawers?
Yes, you can. Just be sure not to leave anything solid that can damage the
piece.
How am I covered in case of damage?
Your things are covered by valuation. On local shipments you receive valuation
coverage of 60 cents per pound per article at no cost. You may elect to purchase
more valuation coverage by declaring full replacement valuation for your goods.
You are
Feel free to contact us at
arocket@arocket.com,
fill out our information request form, or call us at 713-748-6024 or 1-888-947-7626
for a brochure
and information on how you can make your next move A-ROCKET one!
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